Delivery Policy/Rates:

Mary Shoes Ltd offers delivery to the UK, Europe, USA, and Canada.

All deliveries are subject to stock availability and authorisation of your payment.

We can either deliver your order to an address of your choice or Mary Shoes store. Once a transaction has been successfully processed, delivery times are as follows:

UK Standard Tracked Delivery:                  3 - 5 working days - £4.50

UK Next Day Tracked Delivery:                  1 - 2 working days  - £8.00

*Free UK Delivery on orders over £100.00 (UK only) *Offer applies only at Not applicable in store. For any purchase of £100 or more, delivery of such purchase will be free to an address within UK. Eligible customers must select this option during checkout in order to receive free standard delivery. Offer cannot be combined with any other free or reduced cost delivery offer and applies to shipping charges for initial delivery only. Not valid for cash or cash equivalent. No adjustments on previous purchases. For further information – contact us on 0207 392 8898 or email



Deliveries to the USA & CANADA are calculated as volumetric weight (weight, height, and width of the parcel).

For a limited period only, Mary Shoes offers 50% OFF** YOUR SHIPPING FEES ON YOUR FIRST INTERNATIONAL ORDER!

**50% OFF your shipping fees when you place your first International order with us! Offer applies to Europe, USA & Canada orders only. It only applies to shipping charges for initial delivery. Valid until 31st May 2017. Offer applies only at Not applicable in store. Contact us on 0207 392 8898 or for a personalized quote. 

In the unlikely event that you receive the wrong order, please contact us as soon as possible so we can arrange for the item(s) to be collected and the correct one(s) to be dispatched to you.

If you have any questions about the delivery of your order, please call our customer care team on 0207 392 8898.

For items ordered for collection at store, there is no delivery charge. Delivery to the store will be within 3 working days. You will receive an email that your order has arrived, and it will be held at the store for 3 working days for your collection. After this time, the shoes will cease to be reserved for you and will return to general store stock.

Please allow at least 24 hours for your transaction to be processed. Working days are considered to be Monday to Friday. If you wish items to be sent to multiple addresses, please place separate orders for each address. We are unable to deliver to PO Box addresses and freight forwarding addresses.